Ring Security Solar Panel Not Working

Please make sure there is no dirt debris or leaves covering the panels as well as no debris near the adapter.

Ring security solar panel not working.

Defective product from ring though. If not try another outlet. Also it appears the batteries will not charge if the switch is off so keep that in mind. Slide the mounting plate back into its slot on the back of the spotlight cam until it clicks into place.

Fully close and re open your app. The one you re using may be faulty or associated with a light switch. Thankfully the cam still works. Your solar security sign is powered by sunlight and it needs a few hours of direct sunlight everyday in order for it to have enough power to light up at night.

For updated information see our response to covid 19. Check to make sure your stick up cam is powered on. Click here to visit our contact us page for more options. Restart your router and run through the setup process again.

Press the button on the back of the spotlight cam and slide the mounting plate out of its slot. The solar panels are definitely getting enough light during the day. She promised to send me a replacement. The leds will not light up if there is any light sun or bulb on them.

If you ve checked the above and still are not receiving charge from the solar panel please try resetting your ring device by holding the setup button for 20 seconds. The plastic connector cover had turned brittle and cracked which allowed moisture to get in and literally rusted the connector from the solar panel to the cam. The panel is in a location that gets sun all day and the two batteries always stayed fully charged. If you have not already try unplugging and plugging the solar panels back in to the cams.

Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt. As long as the battery is not draining quicker than a charge can apply the solar panel should certainly be working. Keeping your solar security sign charged up. On the mounting plate pop the rubber weatherproofing plug out of its hole.

Due to the covid 19 crisis shipping carriers are seeing an increase in volume and your order may take an additional 24 48 hours to process. Solar panel not charging my doorbell i have the same issue spent an hour on the phone with a ring rep on april 10th took a picture of the ring charger sent it to her. I purchased the outdoor ring security camera with built in spotlight and solar panel about six months ago and extra battery about 6 months ago. There are photo eyes built in to the solar panels.