Ring Video Doorbell Pro Night Vision Not Working

My ring doorbell 720p works perfectly at night in color.

Ring video doorbell pro night vision not working.

This is the doorbell 2. To solve this issue the ring video doorbell may not be receiving sufficient voltage. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly. Night vision doesn t work. For the ring video doorbell to function properly it needs a minimum of 3 900 mv. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.

Then it goes away then into night vision. Your ring pro requires a power source that supplies a minimum of 16 volts ac. The ring device should be able to see through a window during the day. Power pro is installed everything else is working fine i have reset the camera.

Ring pro works fine for a couple of events and then stops working. Night vision doesn t work. To access device health. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.

Since windows block heat sources your ring device will not be able to accurately view or record through a window at night. Select your ring video doorbell pro. When i first install the doorbell 2 i get color video at night with the porch light on. Go to your ring app.

You can check the voltage by opening the ring app selecting ring pro and then selecting device health. But if night vision is the most important this may not be the best camera for you. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision. Night vision doesn t work.

This article will list out some of the most common issues that people face with their ring video doorbell pro along with links to solutions. Ring pro works fine for a couple of events and then stops working. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.

I think this started with the new update to the app. At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion. Ring pro works fine for a couple of events and then stops working.