Install the pro power kit before installing ring pro outside.
Ring doorbell pro power kit not working.
Night vision doesn t work.
If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality.
Not sure how they are doing but does not always work my ring start resetting but disabling the mechanical chime in software fixed the problem.
If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions.
The pro power kit makes sure that enough power is sent to your ring doorbell and is required for your ring doorbell to function.
What is the pro power kit included with my ring video doorbell pro and how do i install it in my existing bell.
If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.
This article is for owners of pro power kit v2.
Pro power kit is used to allow ring to get power and be able to ring your mechanical chime for the mechanical chime to ring the power it s cut but ring still needs power.
If you do have an existing bell you ll need to check that your pro power kit is properly installed.
The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not.
I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it.
If you have more than one ring pro it must be installed on a different transformer power.
Follow this simple.
The pro power kit included with your video doorbell pro is a small device that makes sure that enough power is sent to your ring doorbell to function it s required in order for your ring doorbell to function properly.
There can only be one ring pro per transformer.
But that would cause your doorbell chime to be energized all the time and thus keeping the hammer against the chime all the time.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Ring pro works fine for a couple of events and then stops working.
So i m guessing the power kit bypasses the chime so power can flow all the time.
Even if your power source supplies 16 volts ac or greater resistance in your wires often due to length or age of the wires can keep ring pro from receiving enough power to function.