You can perform a reset by holding the setup button for 20 seconds.
Ring doorbell night vision not working.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
Night vision doesn t work.
Tap the three lines on the top left.
Typically the night vision will always be active at night regardless of if the doorbell is connected to a doorbell circuit or not.
Tap the three lines on the top left.
If night vision is not coming on even when covering the lens area on the doorbell please try a reset.
This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell.
Low power can certainly be a cause of this.
Sometimes enough light will allow the lens to adjust without needing to use night vision.
Therefore ensure that the microphone has been enabled on the device by going to the ring doorbell app and toggling the microphone button.
I did not cover up the infrared sensors with tape.
All i have done is turned on the porch light during the night and turned on the color night vision in video settings.
Select your ring video doorbell pro.
Ring pro works fine for a couple of events and then stops working.
Not ringing your existing internal doorbell correctly.
Open the ring app.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Night vision doesn t work.
Select your ring pro.
To check the voltage of your ring pro.
Then it goes away then into night vision.
Please make sure the pro power kit is installed at your chime kit and also check the device health of the doorbell pro to ensure it s power reading is sufficient to operate night vision.
When i first install the doorbell 2 i get color video at night with the porch light on.
Ring pro works fine for a couple of events and then stops working.
The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound.
If the issue persists you may need to replace the microphone.
It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision.
Go to your ring app.
It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.
If this is happening and you suspect that you re having a power issue follow these instructions to access device health.
Now the doorbell will work through the dark hours.
It activates the night vision based on how dark it is as the night vision will not activate if there is sufficient light in the doorbell s view.
This is the doorbell 2.
If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.