Ring Doorbell Camera Not Working

You can check the voltage by opening the ring app selecting ring pro and then selecting device health.

Ring doorbell camera not working.

First it must be wired to the traditional bell you have. The three most common causes of this problem are the following. The health check shows all is working. Regularly losing connection to your wifi network regularly shutting off the white light on the front will turn off freezing up during a live event not ringing your existing internal doorbell correctly night vision doesn t work ring pro works fine for a couple of events and then stops.

My camera on my ring doorbell is not working. I am pretty sure my ring 2 doorbell camera is going to be pretty useless to me once i leave home. A poor connection between your mobile device and the internet. For the ring video doorbell to function properly it needs a minimum of 3 900 mv.

However what many people miss is that live view mode doesn t work if your ring doorbell is running on battery power. As a result your ring app is unable to display the video image from your ring s camera. A poor connection between your ring device and your router. You can power your ring doorbell unit either using the internal battery or wire it up to your existing doorbell s wiring which turns the internal battery into a backup in case of a power outage.

My wifi does not show a network labeled ring. Wasn t sure if this is an issue as it is connected to my home wifi. This seems to reset the camera and get it back online. To solve this issue the ring video doorbell may not be receiving sufficient voltage.

As a result your ring app is unable to show you a live view or display a video recording from your ring camera s. If you re having trouble seeing a live view or a recorded video that means there s a problem in the data transfer between your ring device and the ring app. If this does not fix the issue you may need to replace the capacitor which can be found on this link. If your video doorbell is not connected to a mechanical bell then the only way you will know someone s at your door is through your smart device.

Slow internet upload and download speeds.